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The IUP Journal of Corporate Governance
Focus

Whistleblowing is an important tool to preserve the supremacy of ethical practices in organizations. The whistleblower, an employee or a former employee, helps the stakeholders by exposing the fraudulent or illegal activities committed in their organizations. The first paper, “Examining the Dynamics of Whistleblowing: A Causal Approach”, by Shivaji Banerjee and Shaunak Roy, analyzes the theoretical foundations of the act of whistleblowing. The authors explain, using literature, the situational and individual antecedents that pave the path for whistleblowing. They also examine the behavioral issues with regard to whistleblowing: given the risk involved in the act, what motivates people to expose the wrongdoings is dealt with the support of existing literature. Finally, they present two examples of whistleblowing in the Indian context to highlight the limitations in Indian legal system which does not have provisions to safeguard the whistleblowers. They also provide a broad framework for whistleblower protection in India.

The second and third papers of this issue focus on corporate governance issues in the Indian context. The impact of the nature of the industry on the corporate governance practices of the firms is a little-researched topic in literature. The second paper, “Corporate Governance and Disclosure Practices of Indian Firms: An Industry Perspective”, by Pankaj M Madhani, attempts to fulfill this gap in the Indian context. In this paper, the author first measures the corporate governance practices of top six firms as per market capitalization from each of the nine selected sectors, excluding the financial services industries. Then, he compares the scores across the industries. The findings indicate that the IT companies typically show better corporate governance disclosures than other industrial firms. On the other hand, healthcare, auto and consumer durables industries show poor corporate governance and disclosure. However, the results highlight that there are no statistically significant differences in the corporate governance and disclosure score of firms across various sectors.

Institutional investors are considered to be an important external corporate governance mechanism in the Anglo-American context. It is because of the fact that when institutional investors hold significant stake in a firm, they help influence the board of directors in ensuring better corporate governance practices. But in the Indian context, typically the role played by the institutional investors is limited with respect to corporate governance issues. In this context, the third paper, “Institutional Investments in India: A Review of the Literature”, by Amiya K Sahu, L K Vaswani and Amrita Chakraborty, surveys the literature, to understand and compare the results of various research studies. First, the authors analyze the development of institutional investments in general under different categories like ownership and firm performance, role of large shareholders, and institutions as large shareholders in influencing corporate governance, reducing agency costs and affecting firm performance. They also discuss the monitoring role of institutional investors and the cost and benefits of monitoring. Then, the authors analyze the Indian context by classifying the institutional investors into various categories. They highlight the differences in the influence of the domestic and foreign institutional investors on firm performance. However, the authors conclude that as the institutional participation increased after the 1990s, there has been an increase in the institutional monitoring activities in the Indian context.

The last paper, “Board Size and Board Independence: A Quantitative Study on Banking Industry in Pakistan”, by Aqil Waqar, Kashif Rashid and Aamna Jadoon, discusses the corporate governance issue in another South Asian country, Pakistan. The authors focus on the most important internal corporate governance mechanism, namely, the ‘board of directors’ and examine board size and board independence by analyzing their relationship with productivity and efficiency of the 23 banks listed on the Karachi Stock Exchange. The authors use the data obtained from the annual reports of the selected banks to run the regression after controlling for the effects of variables like the size of a firm and funds available for lending. The findings corroborate the positive relationship between board independence and bank profitability and efficiency. The results also suggest a positive relationship between total assets and deposits of the firm and firm’s performance, supporting the stewardship theory.

-- S Subramanian
Consulting Editor

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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Corporate Governance